Frequently Asked Questions

We understand your need for assistance. Check out our FAQs, where we've already addressed many common queries.
FAQ's

Voxo.Pk Shop Questions

What Payment Methods Does Voxo.Pk Offer?

Voxo.Pk makes your shopping more convenient. You can pay online via EasyPaisa, SadaPay, NayaPay, JazzCash or Online Banking and can also pay Cash on delivery.

Is it safe to shop online with Voxo.Pk?

Yes, absolutely! You can shop safely with us. All our bank accounts are registered with the FBR. For further satisfaction, you can cross-verify reviews on our social platforms, Trustpilot, and Google.

What kind of products does Voxo.Pk sell?

Our top categories include used phones, gaming phones, laptops, graphic cards, and laptop batteries, along with similar tech-related products.

What exactly is Voxo.Pk in Pakistan?

Voxo.Pk is a top-growing online store in Pakistan, offering excellent options to buy used phones, gaming phones, laptops, graphic cards, laptop batteries, and similar tech-related products.

Does Voxo.Pk have a shop you can visit?

Yes, you can absolutely visit our physical store. However, please note that not all products are available at our office many are dispatched from our warehouse. So, it’s advisable to confirm by calling before your visit.

Does Voxo.Pk offer second-hand mobile phones for sale?

Yes, absolutely! At Voxo.Pk, you’ll find an excellent collection of used phones, gaming phones, both PTA-approved and Non-PTA phones, all at the best prices and excellent quality.

Does Voxo.Pk offer phones in various price ranges to suit different budgets?

Yes, at Voxo.Pk, you’ll find a great variety of phones: low-budget, midrange, flagship, gaming phones under 30,000, gaming phones under 50,000, and flagship gaming phones.

Customer Support Questions

How do I place an order on Voxo.Pk?

Ordering on Voxo.Pk is incredibly easy.

Here’s a step-by-step guide:

  1. Use the search bar to find the product you want to buy.
  2. Click on the product, and you’ll see two buttons: ‘Buy Now’ and ‘Add to Cart.’
  3. If you want to buy only that one product, simply click ‘Buy Now,’ fill out the form, and click ‘Order Now.’
  4. If you want to buy multiple products, click ‘Add to Cart’ for each item you want to purchase.
  5. When you’re ready to complete your purchase, go to your cart and click ‘Checkout.’ Fill out the required information and click ‘Order Now.'”
What's the average response time at Voxo.Pk?

Our working hours are from 12:00 pm to 8:00 pm, Monday to Saturday, during which you’ll receive quick responses. You can contact us via WhatsApp, Call, or Facebook Messenger.

How can I stay updated on promotions and discounts at Voxo.Pk?

Voxo.Pk is enhancing its online presence. To stay informed about upcoming promotions and discounts, check out our social media platforms.

  • YouTube
  • Facebook
  • Instagram
  • TikTok
  • Twitter
  • Linkedin
How does Voxo.Pk deliver my device?

After your order is confirmed on Voxo.Pk, we dispatch it through multiple couriers like Leopard Courier and TCS.

How can I easily make a complaint to Voxo.Pk?

To file a complaint, you can reach out to our customer care. If you want to lodge a direct complaint with any team, visit our ‘Contact Us‘ page.

How are Delivery time and charges calculated?

At Voxo.Pk, we utilize the services of Leopard Courier & TCS for our deliveries, specifically their Overnight Package, renowned for its premium service.

Here’s a breakdown:

Within Sindh: Estimated delivery time is 1 to 3 days.
Outside Sindh: Estimated delivery time is 2 to 5 working days.

As for delivery charges, they typically range from Rs: 349 to Rs: 1499. These charges depend on factors such as the product’s amount, weight, size, and our premium packaging material included on this charges, ensuring that your product reaches you in a safe and secure manner.

Does Voxo.Pk deliver products abroad?

Unfortunately, Voxo.Pk doesn’t ship products overseas. However, we’re not only limited to Pakistan. Overall, we’re operating in 2 countries. These countries are as follows.

  • Pakistan
  • Dubai